Discuss your symptoms
We begin by asking about your hearing, discomfort, previous ear problems and relevant health history.
H Sweeny Chemist · Serving Derry since 1894 Go to community pharmacy →
Microsuction ear care in Derry
Ear Wax Removal and Microsuction in Derry.
Professional ear examination, clear advice and careful microsuction from a local pharmacy team you can return to.
First stepEar examination
Removal methodMicrosuction
TechnologyTympaHealth equipment
Follow-upDedicated review route
Your appointment
We check before we treat.
Blocked or uncomfortable ears can have several causes. Every appointment starts with questions and an examination rather than assuming wax is responsible.
Examine your ears
Your ears are assessed before any procedure so the clinician can decide whether wax is present and removal is appropriate.
Carefully remove the wax
When removal is the right option, we use professional microsuction equipment and a careful technique.
Explain the next step
We discuss the outcome, any aftercare and whether a review or referral for further assessment is advisable.
Modern ear examination
Technology supports a careful clinical assessment.
We use TympaHealth equipment as part of our ear-care service to support examination of the ear before deciding whether microsuction earwax removal is appropriate. The device helps the clinician assess what is visible in the ear and explain the findings to you.
Technology does not replace professional judgement. Your symptoms, history and examination findings are considered together before any procedure or onward advice.
Before you attend
Choose the appointment that matches your care.
Book the initial microsuction earwax-removal appointment if we have not yet assessed the current problem. The shorter ear-review appointment is intended for patients whom our team has already seen and asked to return.
Please follow any preparation instructions provided with your booking. Contact us if you are unsure which appointment is appropriate.
Tell us before treatment about
- Previous ear surgery or a perforated eardrum
- Ear pain, discharge or active infection
- Hearing aids or other ear devices
- Previous problems during microsuction wax removal
- Any sudden or rapidly worsening hearing loss
When routine ear care may not be suitable
Some symptoms need a different assessment.
Microsuction earwax removal is not a substitute for urgent medical assessment. Seek prompt medical advice for sudden hearing loss, severe pain, significant discharge, injury or rapidly worsening symptoms.
Before your appointment
Know what to expect from an earwax-removal appointment.
Our pharmacist-reviewed guide explains preparation, examination, microsuction and when another type of assessment may be more appropriate.
Common questions
Helpful information before you book.
Where can I get ear wax removed in Derry?
Sweenys Health provides ear examination and microsuction ear wax removal inside H Sweeny Chemist, Unit 17, Quayside Shopping Centre, Strand Road, Derry/Londonderry, BT48 7PX.
Do you offer microsuction?
Yes. Microsuction is the earwax-removal method offered by Sweenys Health, following an ear examination and clinical assessment.
Will wax always be removed at the appointment?
No. We examine your ears first. Microsuction proceeds only when wax is present and the clinician considers the procedure appropriate and safe.
Where do microsuction earwax-removal appointments take place?
Appointments take place at Sweenys Health within H Sweeny Chemist, Quayside Shopping Centre in Derry.
Which appointment should a new patient book?
Book the full microsuction earwax-removal appointment for a new concern. The review appointment is for patients our team has already assessed and asked to return.
Do you offer an ear-care review appointment?
Yes. The shorter review appointment is available for patients whom our team has already assessed and asked to return.
What if my hearing changed suddenly?
Sudden hearing loss needs prompt medical assessment and should not wait for a routine microsuction wax-removal appointment.
Trusted by our patients
Care people feel confident recommending.
Verified patient feedback for H. Sweeny Chemist, collected through PharmaDoctor and published on Trustpilot.
“Very friendly, helpful and professional help.”
Vanessa T. · Verified patient
Read original review →“The service … is second to none.”
Ashleine M. · Verified patient
Read original review →“Very informative and very clear.”
Sinead G. · Verified patient
Read original review →Rating shown on PharmaDoctor in September 2026.Share your experience →View our PharmaDoctor clinic profile →
Clinical content reviewed byKillian Johnston
Pharmacist Independent Prescriber · Owner, H Sweeny Chemist
Last reviewedSeptember 2026
Content is reviewed sooner if important guidance or safety information changes.
Choose the right appointment
New concern or returning for review?
Use the full microsuction earwax-removal appointment for an initial assessment. Use the ear-review appointment only if our team has already asked you to return.